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Possum Portraits Inc.



At (Possum Portraits Inc.), we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Possum Portraits Inc.’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.



We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, birth date, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with us.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers, which may include charities involved in the fund raising campaigns, who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider or charity, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

It is an essential pre-condition to you using our website that you agree and accept that Possum Portraits Inc. is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer, from personal data theft, hacking or from any other use of the website or from private and personal information you choose to provide. Any personal information you provide is done so at your own risk. This limitation of liability includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.


A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.



We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.


We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased, or free services you have signed up to receive, to protect the rights, property or safety of, our customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.


As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us via the “contact us” section of our website.


General Data Protection Regulation (GDPR)

On May 25 2018, the General Data Protection Regulation (GDPR) took effect.

In response, please view some specific amendments to our Privacy Policy below:

Collected Data

Personally-Identifiable Information

Donate Your Day receives specific data about website visitors when information is provided voluntarily, such as when our visitors request information, purchase or sign up for services, submit a customer support enquiry or send us emails.


Information Usage

We may use the information we collect for, but not limited to:

  • Personalise your experience

  • Provide and improve our website and services

  • Process transactions

  • Improve security and detect and prevent fraud

  • Comply with our obligations

  • Sales and marketing

  • To exercise our rights


Information Sharing

Your information will not be shared unless we are legally required to do so by a government or enforcement agency.

However, we will share your name, postal address and the reference photos you supplied of your baby with our portrait artists, who are Independent Contractors providing Services to Possum Portraits Inc. Your name and address will be shared for the purposes of arranging courier collection of your physical portrait drawing from the artist's residence and mailing it to your nominated address. Your baby's reference pictures will be shared with the artists in order that they may provide Services to us, which take the form of perinatal loss portrait drawings.


The security of your personally identifiable information is important. We follow generally accepted standards to protect the personally identifiable information submitted to us. We use an EV SSL certificate to encode and protect visitor data. Even though we take precautions to protect information, no security measures can be 100% secure. If you have any questions about your personally identifiable data, please use our contact us page.

Data Retention

Donate Your Day may retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.


Visitor Consent

Information you share online in a public space, including on any blog, bulletin board, chat room, post, or website is available to anyone else who views that area. We cannot safeguard any information you disclose in these or similar locations.

If you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, we will treat that portion of the information as non-confidential and non-proprietary. Except as otherwise stated in this Privacy Policy we assume no obligation to protect such information from disclosure. To request removal of your personally identifiable information from any of these areas please contact us via our contact us page form.

International Transfer

If you are visiting this website from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting and using this website and communicating electronically with us, you consent to such transfers.


Upon request Donate Your Day will provide you with information about whether we hold, or process on behalf of a third party, any of your personally identifiable information. To request this information please use our contact us page. You may also correct or request deletion of your personally identifiable information by using the contact us section of our website.


Our website and services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13. If you believe that a child under the age of 13 has given us personally identifiable information, please contact us immediately via our contact us page.



We may update this Policy to reflect changes to our information practices. If we make any substantial changes, we may notify you by email or via a notice on this website. We encourage you to periodically review this page for the latest information on our privacy policy.


Notification of Data Incidents

Donate Your Day will notify customers inside a reasonable timeframe if there are any accidental, unauthorised or unlawful destruction, loss, alteration, or disclosure of, or access to their personal data. We will assist our customers in their obligations under Articles 32-36 of the GDPR.


Addition: Possum Portraits Inc. is an Australian based and registered incorporated association in the state of Victoria. If you are a European citizen, you are bound by our laws and regulations while entering our domain and are providing your information with full knowledge of our regulations


Under international copyright law, an artist retains intellectual property and copyright to their work. The artists who create portraits for Possum Portraits Inc. will be allowed to reproduce their own work for non-commercial purposes, such as in their own artist portfolio or on their personal website. Under the terms of their contract with Possum Portraits Inc., they are however not allowed to reproduce work they create in our name for commercial purposes.


Possum Portraits Inc. reserves the right to reproduce work created in our name for commercial purposes associated with the advancement of our organisation's mission. That is to say we will use a digital version of the portraits whose creation we facilitate on our website, online, on social media, on printed material and on third party websites or products for the purposes of self-promotion and outreach to the perinatal loss community.

If you are a bereaved parent and want to deny permission of this commercial use of your portrait by us, you have the right to do so. Please tick the appropriate box on your portrait application form. If you have previously given permission and want to revoke it at any point, please email us at We will then be able to take down the image of your child's portrait from our social media accounts and website. However, we may not have the rights or the ability to take down pictures already published on third party websites (such as pictures we may have provided to accompany a news article about our portraiture services). Please be mindful of this before you give consent. We also reserve the right to continue using any existing printed material which may feature your child's portrait, but will not re-print any new stock featuring their image once you have revoked permission.

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